We can provide a full end to end solution or just a selection of these services. We pride ourselves on our ability to tailor our support offerings to fit our customer’s needs and requirements.
• Minimise downtime
• Fast repair or replace
• Secure disposal
Advanced exchange programs to keep your network running efficiently and with minimum downtime.
- Cost effective alternative to onsite repair
- Current and legacy manufacturer “non-supported” products covered
- Distribution and return of products to central warehouse
Closed Loop Break Fix / Repair
Returns management provides an important service for many of our customers, which is why we have a team dedicated to closed loop supply chain and reverse logistics.
Includes the return of defective product, testing, dismantling, repairing, recycling or disposing the product.
- Dedicated repair and refurbishment centre
- Warranty entitlement and management
- Firmware updates and upgrades
- Equipment refurbishment and cosmetic repairs
- Secure destruction and data erasure