Technical Courier Services and Break/Fix/

We can provide a full end to end solution or just a selection of these services. We pride ourselves on our ability to tailor our support offerings to fit our customer’s needs and requirements.

• Minimise downtime
• Fast repair or replace
• Secure disposal

Man with a beard working in call centre office with a headset

Advanced exchange programs to keep your network running efficiently and with minimum downtime.

  • Cost effective alternative to onsite repair
  • Current and legacy manufacturer “non-supported” products covered
  • Distribution and return of products to central warehouse

Closed Loop Break Fix / Repair

Returns management provides an important service for many of our customers, which is why we have a team dedicated to closed loop supply chain and reverse logistics.

Includes the return of defective product, testing, dismantling, repairing, recycling or disposing the product.

  • Dedicated repair and refurbishment centre
  • Warranty entitlement and management
  • Firmware updates and upgrades
  • Equipment refurbishment and cosmetic repairs
  • Secure destruction and data erasure

Why IC Group UK/

services-icon-new
Services

Services designed to ensure your communications continue to run efficiently no matter what.
MORE

solutions-icon-new
Solutions

A comprehensive range of telecommunications & connection services, systems and solutions.
MORE

contact-us-icon-new
Contact Us

We would love to hear from you by phone, email, post or in person.
MORE