Gamma Horizon/

In today’s digital world, businesses need to be more agile than ever before and able to respond to customers efficiently, by ensuring employees are equipped to handle the growing number of channels of communication, such as instant messaging, video calling and webchat.

Gamma Horizon meets all these needs and enables staff to stay in touch from wherever they are working, ensuring seamless customer services, greater functionality and increased productivity.

What is Gamma Horizon?

The way businesses communicate is changing. Staff need a single application for all their communications to be as productive as possible, and Gamma Horizon does just that, while driving down the total cost of ownership.

The 2025 PSTN Switch Off is already prompting operations to switch to an internet-based calling solution, and embrace Unified Communication, while the global pandemic is accelerating this step-change even further.

Read our blog to learn more about the PSTN switch off

Gamma Horizon enables businesses to future-proof their communications for years to come while offering an elevated experience for staff and customer alike.

Key Benefits/

Greater Functionality

Replace multiple comms services with a single UC application that builds on Gamma’s award-winning Horizon hosted PBX service to enable seamless communication and collaboration.

Elevated Experiences

Improve employee experience and engagement by giving them access to a range of multi-channel communications, available from anywhere on a vast range of devices (Windows, Mac, iOS and Android).

Increased Productivity

Save your team’s time by providing them with an all-encompassing communication platform for efficient information sharing, increasing employee productivity and satisfying customers’ demands quicker than before.

Instant Communication

Provide communication tools that permit users to find the right person in an instant, enhancing decision making and efficiency.

Gamma Horizon Features/

Never Miss a Call

One Number Anywhere ensures your staff are contactable on any device they use.

Video Calling

Create a stronger, more personal collaborative experiences using video calling on mobile and desktop.

Multi-channel Communication

Leverage media services such as instant messaging, voice, video, desktop/application sharing and more.

‘My Room’ Collaboration

My Room provides your team with a fully managed collaboration space for voice, video and file sharing.

Any Device, Anywhere

Staff can work flexibly such as hot-desking or remote working, boosting employee satisfaction and productivity.

Call Recording

Leverage easily accessible call recording for audits, compliance and ongoing training.

Enhanced Voicemail

With visual voicemail on the Horizon app and ‘voicemail to email’ capabilities, voicemails will never get missed or lost again.

PBX Service

A truly unified comms experience based on Gamma’s award-winning Horizon Hosted PBX service.

Real-time Reporting Tools

Optional real-time reporting and wallboards keeps you informed on how calls are being handled.

Robust Security

ISO 9001, 14001, 22301 and 27001 accreditations prove the resilience of Gamma’s services, ensuring your communications stay private.

Why Choose IC Group UK?/

Since 1999, IC Group UK has developed a reputation for quality, service and an ability to exceed our customers’ requirements and expectations. As experienced, established specialists in the design, installation and maintenance of business communications, we have extensive technical knowledge, backed by our in-house repair centre and service facilities.

We support your business with:

  • Service Level Agreements (SLAs) guarantee the level of our service
  • Technical response for any issues you may experience
  • Pro-active monitoring to solve issues before they arise
  • Centralised Service Desk – a single point of contact for all your needs
  • Qualified technicians available throughout the UK

But don’t take our word for it – read our testimonials from our existing Gamma customers:

ESco/

“IC Group understood the urgent need to get this system deployed, and they approached the challenge in their usual professional, quick and concise manner, involving on-site IT staff to ensure our system was fit for purpose, as it was being designed.”

BoConcept/

“IC Group first looked at our whole estate and worked with us to identify improvements to processes and also identify cost savings… It’s not a supplier/buyer relationship, it’s a partnership and we look forward to working with IC Group for many years to come.”

Why IC Group UK/

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