The Horizon Unified Communication platform allows for greater levels of flexibility for staff, with a focus on remote and mobile workers. By adopting a hosted voice platform, BoConcept could reduce the complexity, the need for expensive on-site equipment, and streamline their connectivity and telephony infrastructure. Resulting in reduced telephony costs as well as operational costs while simultaneously improving audio-quality and the experience of managing the network.
BoConcept did not want the transition to affect the day-to-day running of the business and needed a quick resolution. Therefore, Gamma Horizon was chosen as the communication platform, because of its user-friendly design and ability to be rolled out rapidly, with BoConcept’s first sites deployed within one week of agreeing the contract.
The choice of on-site or remote training, bespoke crib sheets and ongoing support were all chosen as part of the solution to ensure BoConcept’s team could hit the ground running with a new application that would be an integral part of their daily workflows.