To quote an age-old adage ‘teamwork makes the dream work’ and our new accreditation as a Gamma Technical Alliance Partner is proof to that point! As a leading Unified Communications as a Service (UCaaS) provider, Gamma enables businesses across Europe to collaborate better, with flexible solutions...
Let’s be honest, the two major aims of any contact centre are to maximise customer satisfaction and reduce call times. And considering how quickly a bad experience can be shared on social media, spread like wildfire and cause irreversible harm to a business, those two...
Effective business communication has largely remained the same for the last two decades, with a mixture of email, phone and social media enabling the majority of all conversations. But technology is evolving, and new avenues such as instant messaging, webchat and video conferencing are becoming...
Many businesses utilising Microsoft Teams for internal collaboration can now benefit from the ability to make and receive calls by enabling Teams as a full cloud-based UC solution with enterprise grade telephony. Give your Teams a voice with confidence - benefit from a highly reliable, resilient...
The past 4 months have made us all reassess our technology, connectivity, flexible working policies, and even whether or not businesses even need a central office! But all these questions need answers and most businesses can’t answer them by themselves. That’s where IT and telecoms...
AN IMMEDIATE PRIORITY FOR BUSINESSES Have you ever been at the beach as the tide starts to move in? There’s no momentous wave indicating its imminent arrival. Instead, the water level rises slowly and before you know it, you're caught between jagged rocks and an angry...
If the COVID-19 lockdown has taught us anything, it’s that an agile workforce is a fundamental failsafe requirement for your business continuity. In the past month, businesses quickly sought short-term communications solutions for their team to remain operational but now it’s time to take a...
Whether your teams need to collaborate internally or communicate with customers, a strong UC (Unified Communications) platform is an essential tool that will enable faster, effective communication across your business for a more productive workforce and even happier customers. Now that businesses have actioned business continuity...
We live in a fast-moving world, and smaller businesses can’t afford to get left behind. As such, investing in new technologies is a key driver of success for SMEs, enabling organisations to stay relevant and competitive, in the midst of larger operations. Whilst this doesn’t mean...
Whether you dread or look forward to meetings, there’s no denying how important they are. Weekly team catch ups, colleagues working out the details of a new campaign, or even crucial sales pitches – can make or break a project or campaign. While ineffective implementation...